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our roofing process

What You Can Expect

When you reach out to Supreme Roofing about a new commercial roofing opportunity, whether it is a roof replacement on an existing building or new construction here is a typical project lifecycle for what you can expect when you work with Supreme Roofing:

1. Introduction

When you reach out to Supreme Roofing about a new commercial roofing opportunity, an assigned estimator will get back in touch with you either through phone or email, whichever is preferred. They will try to setup an on-site meeting to visit with you, walk the facility and the roof.

2. Preconstruction Meeting

Once the customer and Supreme reach an agreement on the gameplan for the project, we will schedule an on-site preconstruction meeting with the customer to make sure the details of the project are understood.

project

3. Project Mobilization & Daily Reports

When we mobilize for a project that is about to start, we will bring in the equipment that is required. This could include hoisting equipment such as a reach forklift, crane or even a helicopter if the situation is unique enough to get where we need to on certain areas.

4. Final Inspection

At the completion of the project, we will conduct a final inspection with the manufacturer’s rep, Supreme representatives, and owner’s representatives if they would like to be there.

Seabee Vet
"Supreme roofing promptly arrived same day of my request to repair my roof. The workers were very diligent and made the repairs in 2 days. The crew leader took before pictures of the roof damage. After the repairs, he took more pictures of the repairs and sent them to me. I had not requested him to do this. It was extremely helpful to see how the damage had been repaired. We've not had any additional leaks in the repaired area. I STRONGLY recommend Supreme Roofing for any roof repairs that you may have!"
Sarah Desborough
"Supreme Roofing initially install the membrane roof over 20 years ago. It has worked out perfectly. When there have been issues, Supreme Roofing has immediately responded to our call to get repairs done. This roof is not going to leak unless a contractor does something to it. Please note the repairs were due to contractors for HVAC or other services by our tenants that would cause the damage requiring repair. We like working with Supreme Roofing."
Trina Norvell Knowles
"We own several commercial buildings in the Dallas, TX metroplex. They are 15,000 sq. ft. buildings with flat roofs. Supreme Roofing have been our "go to" resource for repairs for many years. They always go above and beyond. Their team is always on time and prepared to do whatever the job needs. Their quality of workmanship is second to none...I know that when I call them they will respond quickly and the job will be done correctly. From the first call for help to the conversation with the man on the ground they are courteous and professional. I also never have to wonder what they did.....they explain it to me prior to performing the work to ensure its what I want and what's the best fit our building. I feel like with Supreme Roofing I never have to worry if the job is done right because it ALWAYS is!"
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1. Introduction/On-site Meeting

When you reach out to Supreme Roofing about a new commercial roofing opportunity, an assigned estimator will get back in touch with you either through phone or email, whichever is preferred. They will try to setup an on-site meeting to visit with you, walk the facility and the roof.

If it is an existing building, we insist on coming out and getting actual eyes on the roof and the facility. There are things that can not be accurately determined from roof measurement software. A lot of that has to do with how narrow and wide the streets are, setup areas, and access points for the project – loading/unloading, worktimes, etc.

We like to do detailed takeoff, which requires detailed measurements and core cuts. From this, we can determine exactly how your commercial roof is structured – how they are composed. Under most circumstances, if there are two roofs on an existing building, then you have to completely remove both roofs down to the decking. If there is only one roof on an existing building, then we have the option to install another roof, saving the customer money since we aren’t having to rip everything down to the deck and start all over again.

Once our assigned estimator gathers all of the necessary information that they need, they will return to the office. They will enter all of the necessary information into our roof estimating software and then setup a meeting with our Chief Estimator and our Operations Manager to make sure that all angles are covered. We want to ensure that we are providing the customer with the best number, up front.

2. Preconstruction Meeting: On-site & In-house

Once the customer and Supreme reach an agreement on the gameplan for the project, we will schedule an on-site preconstruction meeting with the customer to make sure the details of the project are understood. From start date to setup to work hours, any parts of the project that might be sensitive to noise or debri. From Supreme’s side, our project manager, superintendent, designated foreman and possibly our safety director. After that, for the customer, it is up to them as far as who wants to attend.

Before the project starts, we will conduct an in-house preconstruction meeting noting who all will be involved on that particular project so everyone is on the same page, as far as any safety concerns or requirements to the scope of work. The project scope of work could be a tear-off, recover or a new construction project. Whatever the scope of work is, we want our team to understand what is expected and what the scope of work is. Both the on-site and in-house preconstruction meetings will allow our team to execute the gameplan as efficiently as possible.

3. Project Mobilization & Daily Reports

When we mobilize for a project that is about to start, we will bring in the equipment that is required. This could include hoisting equipment such as a reach forklift, crane or even a helicopter if the situation is unique enough to get where we need to on certain areas. Safety will be setup to ensure a safe working environment for our staff.

Typically for an existing roof, the first thing that happens is the removal of the rock ballast, for example, by means of a vacuum truck. We will haul that off and dispose of it, and then we can begin removal of the existing roof assembly or a portion thereof. We could be installing a new roofing assembly over an existing roof, or for new construction, we just start laying new insulation and roof.

Throughout the life of the project, our project superintendents will keep property management updated with routine daily reports, keeping them up to date with the latest improvements to their roof and the status of the project.

4. Final Inspection

At the completion of the project, we will conduct a final inspection with the manufacturer’s rep, Supreme representatives, and owner’s representatives if they would like to be there. The intent of this meeting is to make sure that there are no potential issues and make absolutely sure that nothing was overlooked. At the end of this meeting, all associated parties can end the project with the idea that all expectations for the project were met and exceeded. The manufacturer’s warranty is then passed on to Supreme, at which point, that is passed on to the property management.